Reference

What Governs Your Account on parlayscience

These legal terms set out the rules that apply to your account, your use of our platform, and how we handle your data — access to parlayscience is available only where permitted under state law.

State-dependent accessAccount data rightsPayPal, Venmo, Play+ coveredContact path includedGoverned by applicable US law
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parlayscience What Governs Your Account on parlayscience
DATA AND SECURITY

How We Handle Your Account Data and Privacy

Your account data — including identity documents, payment records tied to PayPal or Venmo, and betting history — is retained only as long as required by applicable law or until you request deletion, whichever is later. We use SSL encryption across the platform and require identity verification before processing any withdrawal. Cookie preferences are managed through the banner shown at first visit and can be updated at any time from your browser settings.

Data Retention We keep your account records for the period required under applicable state and federal law. Once that period expires, personal data is deleted or anonymized unless you request earlier removal.
Cookie Control Functional cookies keep your session active across mobile and desktop. Analytics cookies are optional and can be turned off through the cookie preference panel in your browser at any time.
Account Security Every account uses two-step verification at login. If you access from a new device, we send a one-time code to your registered number before the session opens — same flow on iOS or Android.
Requesting Changes To correct, export, or delete your personal data, go to Settings in your account and select Data Request. We confirm receipt by email and complete standard requests within 30 days.
LEGAL CONTACT PATHS

How to Reach Us About Policy or Account Issues

If something in our legal terms is unclear, or you need to exercise a data right, dispute a transaction, or request account closure, these are the direct paths. We aim to respond to legal and policy inquiries within two business days — complex identity or jurisdiction questions may take longer, and we'll keep you posted on status.

Live Chat Reach our account team directly through the chat icon in your mobile or desktop account page — available for policy clarification, identity verification questions, and account-status checks.
Email Support Send legal or policy inquiries to our support address shown in your account settings under Help. Include your account ID to speed up the review.
Account Settings Data requests, consent changes, and account-closure requests are initiated directly from the Settings section of your account — no form submission required, just confirm your identity first.

Answers to Common Legal and Account Questions

These questions come up often around account eligibility, data rights, and what our terms actually mean in practice. If your question isn't here, live chat is the fastest path to a specific answer.

Access depends on your state's laws around online sports betting and gaming. We block accounts from states where it is not permitted — check your state's current regulations before opening an account.

Go to Settings in your account, select Data Request, and choose deletion. We'll confirm via your registered email and complete the request within 30 days, subject to legal retention requirements.

Yes. A data export request through Settings will produce a file covering your account profile, transaction history including PayPal and Venmo records, and any identity documents submitted for verification.

If your state restricts access after your account is open, we suspend betting activity and notify you by email. Your wallet balance remains accessible for withdrawal through your linked payment method.

Material changes to our legal terms are sent to your registered email at least 14 days before they take effect. Continued account use after that date means you accept the updated terms.

Email our support address from your registered account email or use live chat. Include your account ID and a brief description — we review closure decisions and respond within two business days.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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